Terms of service
Terms of service
Purchase order terms and conditions apply for your purchases at www.rexhockey.com. The terms and conditions constitute an agreement between you and Brirex Nordic ApS (Danish company Reg. No. 25804058), Hvidsværmervej 165 C, 2610 Rødovre (hereinafter called ”ReXhockey”) so we kindly ask you to read the terms and conditions beforehand.
At ReXhockey.com information about the essential characteristics of the product, for further information or questions regarding existing information, send an email to ReXhockey.com via firstname.lastname@example.org
All prices are daily prices and only valid on the order day. Therefore, price changes may occur.
All prices on www.rexhockey.com are including 25% VAT. Prices are displayed excluding VAT if you have a delivery address outside EU. If your order is delivered to a country outside EU, taxes and import duties might be added, and you will bear any such costs. ReXhockey recommend that you contact your local customs office for further information.
Presentation of items with their respective price on ReXhockey.com is not a binding offer, but merely an invitation to make an offer.
Buyer's ordering goods from ReXhockey.com does not constitute a binding acceptance, but a binding offer to ReXhockey.com to purchase the item on the stated terms.
Once you have placed an order on Rexhockey.com you will automatically receive an e-mail stating which items you have ordered. This email is only an electronic confirmation that ReXhockey has received your order, and there is no legally binding agreement between you and ReXhockey at this time.
A legally binding agreement between you and ReXhockey is only concluded when you receive one invoice by email. Until you receive an invoice, ReXhockey is entitled to cancel your order in whole or in part, due to price and text errors or sold out items, and if that happens, you will of course be notified by email or phone.
The account information you enter when purchasing goods is sent directly to PBS in encrypted form (SSL) which only you and PBS can read. No one else sees or stores the information about you.
The amount will only be deducted from your account when your order is packed and shipped. If there is no cover on your card, ReXhockey reserves the right to cancel your order. If this happens, you will of course be notified by email.
Risk of accidental destruction or deterioration:
Only at the time when the ordered goods are in the Buyer's possession, the Buyer holds the risk of the ordered goods being destroyed or damaged due to accidental circumstances.
According to the Purchasing Act, ReXhockey.com grants a 2-year warranty from the invoice date on manufacturing and material defects. Warranty does not cover defects, damage or wear, directly or indirectly caused by improper operation, poor maintenance, violence or unauthorized intervention.
The invoice must be presented to ReXhockey.com in connection with the use of Warranty.
Any complaints about defects in delivered products must, after the Buyer has or should have discovered the defect, be made to ReXhockey.com within a reasonable time. Otherwise, the Buyer loses its right to invoke the defect.
The following circumstances are considered grounds for exemption if they prevent the agreement from being completed and the party will not be liable to take the necessary measures to avoid or overcome the consequences following:
War, uprising or riots, mobilization or unforeseen military incentives of the corresponding extent, requisition, seizure, currency restrictions, export or import restrictions, general shortage of goods, shortage of means of transport, labour dispute including workplace conflicts, restrictions concerning fuel, fire, failure or delay of deliveries from subcontractors or commodity suppliers caused by any of the stated exemptions or loss of commodities during transport to any of the Company's facilities and any other circumstance beyond which the party could not control; and where the circumstance’s impact on the execution of the agreement could not have been foreseen at the conclusion of the agreement.
Returns and refunds:
If Customer notifies ReXhockey.com that Customer has canceled its purchase within 30 days of delivery, ReXhockey.com will repay the amount received. The customer has a 30-day return and cancellation right.
When returning, please use Post Danmark or GLS - not alternative package distributors. As it allows the item to be tracked if it should be lost during return shipping. You should send the item properly packaged - along with a copy of the invoice and please clearly state that you either want to make use of the right of withdrawal and that you therefore want to have the product refunded or if you want to change to another size. We recommend that you return the item as a careful package.
You can also cancel your purchase by not picking up the shipped goods.
These return rules apply to all goods sold as remote sales to individuals - this does not apply to goods sold to companies.
If a complete order is returned (all items on a given order) then we reserve the right to withhold DKK 55 to pay shipping costs.
If the order is not picked up (refuse pick up), we reserve the right to withhold DKK 110 to pay extra shipping costs.
If an item has been taken into use (this also applies when skates have been sharpened), the right of return lapses.
Subject to change:
ReXhockey.com reserves the right to change and update the terms and conditions applicable to this website. It is therefore important that you keep up to date with changes.
Unless otherwise stated for the individual item, the expected delivery time is within 1-3 days.
However, if the item is in our warehouse, we will ship your item on the same day as your order if the order is placed before 12:00. On orders to Denmark, the expected delivery time from the day the package leaves our warehouse, 1 day.
Misuse of ReXhockey.com leads to police reporting.