FAQ

On this site you will find our frequently asked questions. Should there still be something missing? Then don't hesitate to give us a call, or use our live chat feature in the bottom right corner.

Which payment methods do you accept? 
We accept the following payment methods:

• Visa & Mastercard 
• Apple Pay & Google Pay 
• Paypal (only for German orders)
• MobilePay (Only for Danish orders)

How do i know if a product is in stock? 
On each product there is a stock status indicating whether or not the product is in stock. Please make sure to select the desired variant of the product, to see the correct stock status.

How do i get a job at ReXhockey?
We will put up job notifications if we are seeking new people, however we are always open to recieve your resume if you are interested to work with us. Please send us an e-mail to info@rexhockey.com and we will get in contact with you shortly after.



Do you offer free shipments? 
In some cases yes, please see shipping rates:

Denmark:
Free shipping to the nearest collection point when purchasing over 500 DKK. Note that some heavy products that exceeds 20 kg. will be shipped as private delivery and shipping will therefore not be free. In this case shipping will cost 120 DKK. 
Standard rates:
Shipping to nearest collection point 55 DKK
Home delivery 120 DKK. 

Germany
Shipping to nearest collection point:
0-5 kg = 8 €
5-10 kg = 10 €
10-20 kg = 16 €

Home delivery:
0-5 kg = 13 €
5-10 kg = 15 €  
10-20 kg = 20 €

Switzerland
Home delivery:
0-10 kg = kommer asap
10-20 kg = kommer asap 

Austria
Shipping to nearest collection point:
0-5 kg = 10 €
5-10 kg = 13 €
10-20 kg = 20 €

Home delivery:
0-5 kg = ?
5-10 kg = ?  
10-20 kg = ?

How fast do you ship and deliver? 
We take pride in quick deliveries and aim to deliver your packages within 2-4 days. Delivery length depends upon the country you reside in. We ship with GLS and all packages comes standard with Track & Trace numbers. 

Orders inside Denmark:
Next day delivery if an order is placed before 12:00 pm. 

Orders to Germany/Austria/Switzerland:
2-4 days

Please note that longer transit times can occur in some cases. We ask for your understanding if this was to happen.  



How do i return something? 
Returns are easy when shopping at ReXhockey! Just follow this link which takes you directly to our return portal.